Contact T-Mobile Rebate Customer Care

Please Note: T-Mobile Rebate Customer Care can only assist in matters regarding rebates. For more assistance with your T-Mobile account, including payments, billing status, date of activation, rate plan, and other account issues, please contact T-Mobile Customer Care.

For Rebate Customer Care, please complete and submit this brief form. Please complete all available information as this will assist in processing your inquiry.

You will receive a reply from Rebate Customer Care via the return email address within 1 to 2 business days.

If you want to check the status of your submission, please use the Rebate Status tool located on this Web site under the Rebate Status page.

* First Name
* Last Name
* Address
Apt or Box Number
* City
* State
* Zip Code
Date Request Mailed (MM/DD/YYYY)
Date Purchased
IF YOU RECEIVED A RESUBMISSION LETTER: Tracking ID#: (upper right-hand corner of the letter)
* E-Mail Address
* Topic of Email
* Home Phone Number
* T-Mobile Wireless Phone Number
T-Mobile Wireless Phone Number
T-Mobile Wireless Phone Number
T-Mobile Wireless Phone Number
Additional Comments
*All fields with are required.**
Please click the submit button one time only. You will see a confirmation when your message has been sent.

This information will be used solely for the purpose of retrieving your rebate information.
Or you may contact T-Mobile Rebate Customer Care via phone Call 1-877-311-8853 Monday through Friday 7 AM to 9 PM Central time Sunday - Saturday, and any of our T-Mobile Rebate Call Center Representatives will be happy to assist you.