T-Mobile Rebates and Promotions Frequently Asked Questions

Please choose a rebate card category below for expanded information.

 
 

•  Resubmission Letters and Resubmission Information






Reason:

  • All rebate card offers require mailing of the required materials before the last submission date. The criterion used to measure date of submission is the postmark date on the rebate card submission envelope. The submission envelope in this case has been postmarked after the last submission date of the offer.

Actions to take:

It is suggested on all T-Mobile sponsored rebate card request forms that you save a photocopy of all rebate card submission materials.

Check the last submission date of the offer:
  • New Activation and Pay As You Go (Prepaid) rebate cards: The last submission date is listed under CONDITIONS in the first bullet point.
    1. If you do not have a copy of your rebate card submission, you may go to T-Mobile Rebate Cards Home Page > and search for the correct rebate card request form using the date on the proof of purchase.
    2. If the rebate card request form does not come up for the date of purchase or says THERE WERE NO OFFERS THAT MET YOUR SEARCH CRITERIA: Contact T-Mobile Rebate Card Customer Care > for assistance.
  • Upgrade rebate cards: The last submission date may be easily calculated.
    1. Take the date of the handset upgrade and write down which month it took place (for example: Upgrade on 7/3/05=July is the month of Upgrade)
    2. Add two months (July + 2 Months = September)
    3. Choose the last day of the month calculated above (September 30th, 2005).
    4. This is the last submission date for the Upgrade rebate card and the absolute last postmark date that could be accepted on the envelope for the submission.
  • If you believe this denial is in error please Contact T-Mobile Rebate Card Customer Care > for assistance.
  • T-Mobile is not responsible for lost, late, mutilated, misdirected or postage due mail. To review these terms and conditions please return to T-Mobile Rebate Cards Home Page > and search for your rebate card offer.

PLEASE DO NOT RESUBMIT WITH YOUR T-MOBILE BILL. PLEASE MAIL TO THE ADDRESS ON THE RESUBMISSION LETTER OR YOU MAY NOT BE REPROCESSED FOR YOUR REBATE CARD.

If you have further questions, please contact T-Mobile Rebate Card Customer Care >.

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•  Submitting A Rebate [Completing The Rebate Card Request Form]

•  Qualifying For A Rebate Card

•  Status Of A Rebate Card Submission

•  Getting Help with Your Rebate Card

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