T-Mobile Rebates and Promotions Frequently Asked Questions

	Please choose a rebate card category below for expanded information.
	• Resubmission Letters and Resubmission Information • Submitting A Rebate [Completing The Rebate Card Request Form] Can I file the Rebate Card Request Form on-line? You may complete your rebate card information online BUT MUST STILL MAIL-IN THE ADDITIONAL REQUIRED MATERIALS FOR REBATE CARD VALIDATION. Completing the online form improves accuracy of your submission information and processing quality. Please remember that ALL supplemental rebate card materials, including the ORIGINAL white sticker label, with all barcodes, from the handset packaging, must be submitted to the address on the Online Confirmation Page. This confirmation page will outline all the needed mailing information once completed. To begin completion of the form on this Web site, collect all supplemental rebate card materials to be mailed and click here > to search for the rebate card offer. Back to the Submitting Section Back to the Top When I fill out the form on-line it will not let me select the Terms and Conditions check box. What can I do? Where can I locate the IMEI (Handset ID) #? Where can I locate my Billing Account Number? Where do I find my phone number? What is the white sticker label and where is it located? How can I obtain another copy of my receipt? I have a temporary phone number until my old phone number can be ported-in from another company. Which phone number should I use on the form? Can I still fill out a rebate card request form if it has expired or it is past the last submission date? Where do I mail my rebate card? How do I know if I am a New Customer vs. Existing Customer? How do I know which Existing Customer (Upgrade) form to select? I am a business and would like to submit online but do not have a login and password. • Qualifying For A Rebate Card • Status Of A Rebate Card Submission • Getting Help with Your Rebate Card View all FAQs