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T-Mobile General Rebate Terms & Conditions

  1. YOU MUST PURCHASE THE HANDSET, TOGETHER WITH A NEW LINE OF SERVICE ON A QUALIFIED T-MOBILE RATE PLAN, WITHIN THE PROMOTION DATES SET FORTH ON THE RELEVANT REBATE FORM FOR THE HANDSET OFFER. SUCH PURCHASE MUST BE, FROM AN AUTHORIZED T-MOBILE RETAIL STORE OR DEALER.
  2. AS PROOF OF SUCH PURCHASE, AND IN ORDER FOR YOUR REBATE REQUEST TO BE PROCESSED, THE FOLLOWING ITEMS MUST BE SUBMITTED TOGETHER TO THE ADDRESS PRINTED ON THE REBATE REQUEST FORM:
    • A LEGIBLE PHOTOCOPY OF EITHER (A) THE DATED SALES RECEIPT AND/OR (B) THE T-MOBILE SERVICE AGREEMENT, WITH THE ACTIVATION DATE, HANDSET PURCHASED AND SELECTED T-MOBILE RATE PLAN (ON WHICH THE HANDSET WAS ACTIVATED) EACH CIRCLED. PHOTOCOPY NOT APPLICABLE FOR PURCHASES FROM CARE.
    • THE ORIGINAL SKU STICKER PANEL CUT FROM THE SIDE OF THE HANDSET PACKAGE.
    • A REBATE REQUEST FORM COMPLETED IN ITS ENTIRETY. THE REBATE REQUEST FORM MUST INCLUDE THE TEN (10)-DIGIT T-MOBILE WIRELESS NUMBER FOR WHICH YOU ARE REQUESTING THE REBATE, THE FIFTEEN (15)-DIGIT IMEI NUMBER OR FULL MAC ADDRESS FOR THE HANDSET PURCHASED, AND THE DATE OF THE NEW HANDSET PURCHASE.
  3. YOUR REBATE REQUEST FORM MUST BE POSTMARKED ON OR BEFORE THAT DATE WHICH IS THIRTY (30) DAYS FROM THE END DATE OF THE PROMOTION PERIOD, AS SET FORTH ON THE REBATE REQUEST FORM.
  4. TO BE ELIGIBLE FOR THE REBATE, YOUR HANDSET MUST BE USED AT LEAST ONCE ON YOUR T-MOBILE ACCOUNT PRIOR TO REBATE VALIDATION.
  5. YOUR NEWLY PURCHASED HANDSET MUST BE ACTIVATED ON A QUALIFIED T-MOBILE RATE PLAN, AS SPECIFIED ON THE RELEVANT REBATE FORM FOR THE HANDSET OFFER.
  6. WITH RESPECT TO ANY HANDSET UPGRADE REBATE OFFER, BOTH YOUR CURRENT T-MOBILE SERVICE AGREEMENT AND YOUR NEW T-MOBILE SERVICE AGREEMENT MUST MEET, FOR THE DATES OF THE PROMOTION PERIOD APPLICABLE TO SUCH HANDSET UPGRADE OFFER, THE (A) T-MOBILE TENURE AND (B) RATE PLAN ELIGIBILITY REQUIREMENTS AS SET FORTH ON THE REBATE REQUEST FORM FOR SUCH HANDSET UPGRADE OFFER.
  7. WITH RESPECT TO ANY NEW ACTIVATION REBATE OFFER, YOU MUST ACTIVATE A NEW LINE OF SERVICE OR A NEW WIRELESS NUMBER IN ORDER TO BE ELIGIBLE FOR THE REBATE. EVEN IF IN CONJUNCTION WITH A NEW HANDSET PURCHASE, ACTIVATION OF YOUR EXISTING WIRELESS NUMBER ON SUCH NEW HANDSET DOES NOT CONSTITUTE A NEW ACTIVATION AND DOES NOT MAKE YOU ELIGIBLE FOR THE REBATE.
  8. WITH RESPECT TO ANY T-MOBILE PAY AS YOU GO HANDSET REBATE OFFER, YOUR ELIGIBILITY FOR THE REBATE IS SUBJECT TO YOUR ACCOUNT REMAINING ACTIVE ON QUALIFIED T-MOBILE TO GO SERVICE AT THE TIME YOUR REBATE REQUEST IS PROCESSED. IN ADDITION, YOUR T-MOBILE TO GO ACCOUNT MUST BE ACTIVATED (A) WITHIN FOURTEEN (14) DAYS FROM THE NEW HANDSET PURCHASE DATE AND (B) WITHIN THE ELIGIBILITY PERIOD SET FORTH ON THE RELEVANT REBATE FORM, IN ORDER FOR YOU TO BE ELIGIBLE FOR THE REBATE.
  9. LIMIT OF ONE REBATE REQUEST PER WIRELESS PHONE NUMBER, IMEI, SMART CARD SERIAL NUMBER, OR ICCID NUMBER. A MAXIMUM OF FIVE REBATES PER STREET/ CORRESPONDENCE ADDRESS DURING ANY 12 MONTH PERIOD FOR INDIVIDUAL/FAMILY PLAN CUSTOMERS, MAXIMUM OF 100 REBATES PER STREET/ CORRESPONDENCE ADDRESS, DURING ANY 12 MONTH PERIOD FOR BUSINESS/ ENTERPRISE CUSTOMERS.
  10. T-MOBILE PRODUCTS CANNOT BE RETURNED ONCE THE REBATE FULFILLMENT FORM HAS BEEN SUBMITTED.
  11. T-MOBILE IS NOT RESPONSIBLE FOR LOST, LATE, MUTILATED, MISDIRECTED OR POSTAGE DUE REBATE REQUEST SUBMISSIONS. ILLEGIBLE, FRAUDULENT AND INCOMPLETE REBATE REQUEST SUBMISSIONS WILL BE CONSIDERED INVALID AND INELIGIBLE.
  12. REBATE CARDS WILL BE MAILED WITHIN EIGHT (8) WEEKS FROM THE DATE YOUR COMPLETED REBATE REQUEST FORM (AND ACCOMPANYING MATERIALS) ARE RECEIVED.
  13. REBATE CARDS WILL BE MAILED TO YOUR CURRENT T-MOBILE BILLING ADDRESS IN U.S. DOLLARS ONLY. REBATE CARDS NOT USED BY THE EXPIRATION DATE ON THE FRONT OF THE CARD BECOME INVALID AND RELIEVE T-MOBILE OF ANY FURTHER OBLIGATION OR RESPONSIBILITY TO PAY THE REBATE.
  14. DO NOT SEND IN REBATE FORM OR REBATE CARD WITH YOUR T-MOBILE BILL FOR PROCESSING. TO APPLY AMOUNTS ON YOUR REBATE CARD TOWARD YOUR T-MOBILE BILL PLEASE CALL CUSTOMER SERVICE.
  15. REBATES MAY NOT BE COMBINED OR USED WITH ANY OTHER REBATE, FREE, OR OTHER PROMOTIONAL OFFERS. MAIL-IN REBATE NOT AVAILABLE IF DISCOUNTS PROVIDED AT THE POINT OF SALE BRING THE SALE PRICE OF A DEVICE DOWN TO OR BELOW $0.
  16. REBATE MATERIALS RECEIVED BECOME THE PROPERTY OF T-MOBILE AND WILL BE NEITHER ACKNOWLEDGED NOR RETURNED.
  17. THE REBATE OFFER IS VALID SOLELY IN THE U.S. AND IS VOID WHERE PROHIBITED, TAXED OR OTHERWISE RESTRICTED BY LAW. TO BE ELIGIBLE FOR THE REBATE, THE INDIVIDUAL SUBMITTING THE REBATE REQUEST FORM MUST BE A LEGAL U.S. RESIDENT WHO IS AT LEAST, 18 YEARS OF AGE AT THE TIME OF SUCH SUBMISSION.

    PLEASE REMEMBER TO KEEP A PHOTOCOPY OF ALL MATERIALS COMPRISING YOUR REBATE REQUEST SUBMISSION.


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